Returns and Refunds

At Sharma Special Thekua, we strive to give you the very best shopping experience possible. However, considering that opened or damaged products cannot be reused, we cannot accept exchange or return of opened or used products once sold or delivered.

• The return policy will be made within three days. The return will come from the customer and it will be delivered to us within seven days. This is the detailed policy.
• Sharma Special Thekua is not responsible for any damage caused after delivery.
• Exchange is only possible within 24 hrs of the product delivery, when the product is damaged in shipping.
• Exchange of products will be accepted only if the products are returned in a saleable condition with the original receipt/tags intact and in their original packaging, in an undamaged condition and subject to following terms.
• Returns and exchanges requests will be subject to checking and vetting by Sharma Special Thekua.
• Damages due to neglect, improper usage or wrong application will not be covered under this Policy.
• Once your return/exchange/refunds request has been accepted, the process will be completed within 7-21 business days.